1. Introduction

We Code IT Technology Limited (“We Code IT” or “we”) is committed to protecting the privacy of our users. This privacy policy (“Policy”) explains how we collect, use, and disclose personal information related to the use of Z-Links (“Service”).

2. Collection of Personal Information

2.1 Information you provide to us

• Account information: When you register for a Z-Links account, we collect your name, email address, mobile phone number or Google account information, and password. You may also choose to provide additional information, such as your profile picture, date of birth, and gender.
• Transactional information: When you transact or subscribe for any service offered on the Service, we collect your name, email address, mobile phone number, and payment information (e.g., credit card or other payment method). We may also collect information about the nature of the services procured.
• Feedback and support: When you contact us for support or to provide feedback, we may collect your name, email address, mobile phone number, and any other information you choose to provide.
• Marketing communications: If you choose to sign up for our marketing communications, we collect your name and email address to send you information about our Service, such as special offers and promotions.

2.2 Information we collect automatically

• Location information: We may collect your device’s GPS location or IP address to provide location-based services (e.g., finding nearby service providers or recommending related services). You can disable location sharing in your Z-Links application settings.
• Device information: Device model, operating system, and browser type.
• Log information: Date and time of access, pages or screens viewed, and actions taken. This helps us diagnose problems, analyze usage patterns, and improve the Service.
• Cookies and similar technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of the Service (e.g., preferences, language settings, login credentials). You can block or delete cookies in your browser, but this may affect functionality.

3. Use of Personal Information

• To provide the Service: Process subscription options and payments, and communicate with you about subscription details (e.g., confirmations, reminders, updates).
• To personalize and improve: Tailor the Service to your preferences and needs (e.g., recommending offers and promotions) and provide customer support.
• Marketing communications: With your consent, send promotional content about the Service (e.g., special offers, discounts, surveys). You may withdraw consent at any time.
• Legal compliance: Comply with legal and regulatory requirements (e.g., tax and accounting) and prevent fraud and abuse.

4. Sharing of Personal Information

• Service providers: Third-party providers who perform functions on our behalf (e.g., payment processing, customer support) may receive personal information to operate the Service.
• Business partners: Partners such as real estate agents, travel agents, and other service providers who help us provide the Service.
• Law enforcement and government agencies: As required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Retention and Security

We retain personal information collected through the Z-Links application for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

We take reasonable measures to protect the security of personal information against unauthorized access, disclosure, or destruction. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.

6. Your Rights and Choices

• Update or correct your personal information in your Z-Links account settings.
• Opt out of promotional content via the unsubscribe link in emails or by contacting us.
• Request deletion of your personal information (subject to legal/business retention requirements).
• Disable location sharing in your Z-Links application settings.

7. Changes to this Privacy Policy

We may update this Policy from time to time by posting a new version on our website. If we make material changes, we will provide notice and obtain your consent as required by law.

8. Contact Us

If you have questions or concerns about this Policy or our handling of personal information, contact us at helpdesk.zlinks@gmail.com.